Communicating by phone with any utility company can be timely and frustrating. It requires navigation of complicated answering services and difficulties with establishing live person communication.We offer our expertise and support to help customers avoid these time-consuming challenges. Our expertise includes but is not limited to:
For customers with multiple facilities, sites and/or account numbers, managing the billing can become a complex process of redundancies, which can include multiple monetary charges. We have the knowledge and experience to recognize opportunities where customers can consolidate billing, thus eliminating repeated charges across multiple individual bills. We can also provide direction and assistance in communicating these changes to the utility companies. These simple reviews often result in additional financial savings.
Bill audits are a standard part of our ongoing partnership with customers. We lend our experience in resolving questions and concerns related to utility billing. We assist in identifying errors, irregular costs, and usage pattern anomalies. We also help handle communications with the utility companies to resolve these billing concerns.
Bill audits can also help identify facility issues. Irregular usage patterns may be indicative of malfunctioning equipment. We can assist in discovering the timing and source of these higher energy expenses.
We love our customers and are ready to hear from you!
80 Mcdonald Avenue, Joliet, Illinois 60431, United States
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